You are required to process through U.S. Customs & Border Protection Immigration processing before boarding any departure from Victoria. Even if you plan to use a credit card that is already associated with your account, you need to re-enter your cards security code and select Save. We recommend arriving at least one hour before your ferrys departure. Youth and Senior Clipper cards can be obtained by mail or there are multiple locations across the Bay Area where you can apply and immediately receivea Youth or Senior card (on the Clipper discountswebsite select "Staffed Locations" under "Location Type" for Youth and Senior card services). We also offer special discounts for children and military personnel. You can also ask a transit agency ticket office or Clipper Customer Service Center to tag your card. 2020, Metropolitan Transportation Commission. The Clipper reader will be inside the door of a bus or streetcar; at the Muni or BART fare gates; on the Caltrain, SMART or VTA platform; or at the ferry terminal. If you purchase value for your plastic Clipper card online or by phone, it wont be available immediately. The correct fare will be automatically deducted and tickets with remaining value will be returned. International travelers, including Canadian citizens, will need proof of being fully vaccinated against COVID-19. Here's what to expect when you tag your card: On buses, light rail, ferries, Caltrain and SMART: The card reader will beep All rights reserved. At your request, we can mail you a new card with your balance restored, typically within 2 business days. This page includes protecting your privacy and information retention. Have others had this problem with funds being frozen or seemingly disappearing from your Clipper card? If you haven't reduced your balance by that time, the order will expire, and Clipper will return the value to your transit benefit provider. Why not? Roadshow: Is defacing license plates to fool toll camera readers on the rise in Bay Area? Just select your station on the Station List page, Just follow a few simple rules when taking your bike on BART, Find out quickly, using the BART Fare Calculator, Stay up-to-date with News Alerts sent by email or text, Explore the lastest job listings on our Careers page. If you did not receive email notifications, we may not have the correct email address for you, or our email may have been blocked by a spam filter. If its been more than 6 months, youll need to call us at 877.878.8883 or TDD/TTY 711 or 800.735.2929. If you have a monthly pass, it will obviously expire at the end of the month. My card/value was blocked due to an expired credit card. Choose to stay logged in or to log out. Clipper Customer Service 877.878.8883 TDD/TTY: 711 or 800.735.2929 Monday-Friday 7 a.m.-7 p.m. Saturday 7 a.m.-4 p.m. You can use our automated phone service 24/7 to check balances and pass expiration dates. What if I buy a new 31-day pass before my current pass expires? You are allowed to check up to two pieces of luggage on the Victoria Clipper fast ferry at the cost of $20.00 USD / $25.00 CAD (Credit Card ONLY, Cash NOT accepted) per checked bag per leg of travel. If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number. . For more information, please see our Please note: Once you convert your plastic card to Clipper on your phone, you will no longer be able to use your plastic card for transit. Only registered Clipper cards are eligible for refunds. I got onto BART, realized I was going the wrong way, went back to the same station, and exited the station. Clipper card says still in progress . Please plan accordingly and allow sufficient time. Vista Class Located on the upper deck of the vessel, Vista Class offers leather seats with top deck panoramic views as well as ample table seating for small groups. Clipper on VTA EZFare VTA's EZfare app has been replaced by the Bay Area's regional transit fare payment app, Clipper. Yes, both vessels offer a gift shop with a wide array of fun and unique Pacific Northwest apparel including t-shirts, sweatshirts, hats and beanies as well as stickers and postcards. The Salish Sea is world famous for observing a vast array of whales and sealife. Balance protection Online accounts Card cancellation, When value is available Online orders Blocked cards, How it works Mobile payments Clipper mobile app, How RTC cards work Accessible information Using Clipper equipment, Proof of eligibility Eligibility change Balance transfers, Protecting your privacy Information retention. At the Oakland International Airport, just a short walk from either terminal is the BART Oakland Airport station, where you board the BART to OAK train to go to the BART Coliseum station; once at Coliseum station, you can buy a card, load cash value and tag your card to exit BART to OAK and transfer to another train to reach other stations in the BART system. Muni Fares & Passes. You will not necessarily be charged every time you tag, but it validates your fare and serves as your proof of payment, so be sure to tag on every time you board (you may need to tag off for some agencies). 213-204-2900. Learn more on our luggage policy. Enjoy the convenience of booking the entire trip all at once. STANDARD Fares Round-Trip only: Standard fares are fully refundable for cancellations received 2 or more days prior to travel, non-refundable within 48 hours of travel date. There are three seating classes on the Victoria Clipper ferry. Final boarding is 15 minutes before the scheduled departure time. Clipper on your phone. Call our Clipper Pacific Northwest travel experts at 800-888-2535 between 7am-7pm PDT (Mon-Fri). RTC customers can transfer their RTC cards to their phones for mobile payment and continue to receive all their discounts, but their plastic card can then no longer be used for fare payment. If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. This page includes Proof of eligibility, Eligibility change, and Balance transfers. The top outer viewing deck is open to all guests and is non-reserved seating to enjoy during our whale watching trips. When it is, you will have to pick it up by tagging your card to a card reader, which will load the value onto your plastic Clipper card. This page includes when value is available, online orders, different types of value, and blocked cards. 2020, Metropolitan Transportation Commission. For more information, visit Sales and Service Locations. Bicycles are charged a handling fee each way between Seattle and Victoria, BC and will be paid for at the ticket counter on your day of travel. Update your spam filter by adding custserv@clippercard.comto your list of approved email addresses. Clipper is a regional transit card that can be used on all transit in the Bay Area. All checked luggage items must be fully closed and contained (no protruding pieces or unclosed parts) to be accepted. Oakland plans to unleash pothole blitz to fix notorious street damage, Los Gatos: Hundreds still without power as Black Road repair project finishes early, Dear Abby: I love my wife but I think I better get divorced, Dear Abby: My wife said she doesn't like it, but it's part of my life, Harriette Cole: She has gone too far with the remote work option, Bobcat seen using Highway 17 wildlife crossing hours after it opens, Authorities: Man bombed PG&E transformers in South San Jose, Ask Amy: I feel guilty for not speaking up about my co-worker's activities, William backed Harry and Meghan's eviction, prefers brother never 'set foot in England again', Map in Murdaugh murder case: 5 deaths and a mysterious shooting, Ask Amy: I didn't ask for what I wanted, and I'm sad they couldn't guess, Miss Manners: I felt bad that they all skipped her baby shower -- and then I found out why, As Adderall shortage continues, DEA plans to limit some telemedicine prescriptions, House where JonBenet Ramsey was found dead listed for sale for almost $7M, Columbia University permanently drops SAT, ACT admissions requirement, The Waterbed Doctor: California retailer lays claim to retro bed with nearly 40 years of service, sales, Felonious Florida podcast: Missing teenage girl leads to several cases of child sex trafficking, Do Not Sell/Share My Personal Information. Monthly passes are for a specific calendar month and must be loaded to your card before the pass expiration date. The correct fare will be automatically deducted. For iPhones, theantenna is in the top third of the phone. If you are picking up your value on a bus or a Muni light-rail vehicle, allow up to 5 days. Tickets Season Tickets Miniplans Member Center Ultimate Clips Pass Group Tickets Suites. Once you have an active 31-day pass on your card, you can add up to three more passes to your card. Can I use the cash value loaded on my Clipper card to purchase a transit pass for my card? You can get an adult Clipper card and load cash value (accepted by all Bay Area transit agencies) at the BART San Francisco International Airport station in the International Terminal. Gary Richards has covered traffic and transportation in the Bay Area as Mr. Roadshow since 1992. If you are setting up Auto-Reload for a transit pass for the first time, Clipper will charge your credit card or bank accountbeforemaking the pass available for you to pick up. You can use them to load and reload cash value and passes and take advantage of any available transfers. If you are a booked guest, you can quickly change or confirm your San Juan Clipper seats by visiting our seat selection portal. Sign up for year-round getaways, special offers, and more. Pre-Tax Transit Benefits. Check out our virtual tour of the Victoria Clipper V! This is separate from confirmation of payment. What is the difference between a limited-use ticket and a Clipper card? If you buy a new 31-day pass in person at a retailer, ticket office or self-service machine while the previous pass is still active on your card, Clipper will simply extend the expiration date of your current pass by 31 days, with no gap in between. There is a one-time $3 fee to purchase a plastic Clipper card from a BART station vending machine. No, every rider needs their own card or device (phone or watch) to pay for fares. I loaded value online, but when I tried to use my card, it wasnt there. Our terminal in Seattle is only open 6:30am 10:30am for check-in and processing. Clipper on your phone will not unlock a bikeshare. Choose your payment method and complete the order. The card reader at Caltrain stations. Imagine you want to take a trip on SMART that costs $5.50. Embarcadero BART/Muni Station Concourse Monday-Friday, 8 a.m.-5 p.m. Saturdays: Temporarily Closed. Call (877) 878-8883 to order from a Customer Service Representative. No. Buses can take another day or two to receive your order because they have to connect to the server in the bus yard. Travel Agents and Clipper Commodores with existing accounts can log in to create new bookings. You can add value to your card or make other changes to your Clipper account by using our automated phone service or the Clipper website. For a list of all locations and services, including where to apply for a Youth or Senior Clipper card, visit Sales and Service Locations. Thank you! If you did not receive email notifications, we may not have the correct email address for you, or our email may have been blocked by a spam filter. Loading Value and Automatic reloading. Infants under 1 (<1) are free on the Clipper, but are not provided a seat. Purchase at various retail locations , including BART and Walgreens. You can only purchase an HVD ticket online by setting up Autoload or through a transit benefit program. Roadshow, Kudos to Caltrans for following up on drivers complaint: Roadshow, With just 2 cameras, a Texas city controlled traffic at many intersections: Roadshow. This is different in the phone environment. Clipper account access including checkingyour balance can be found on the Clipper website. As of October 2022, new plastic Clipper cards are in limited supply at SFO station due to global supply chain issues. Some transit agencies charge fares based on distance or zones. Be sure to review the paper ticket fare chart at the station. The exception is BART HVD, which will be available the following day. U.S. Customs & Border Protection will start processing passengers at least one hour before departure. All rights reserved. Limited-use tickets are not available on phones. To use your plastic card, locate the Clipper reader and tag it by holding it flat against the Clipper logo. Select Clipper card and follow the instructions to add a card and load value. Paper Tickets If you have a question or comment that invoves Clipper, please contact Clipper Customer Service: Clipper Customer Service: Weekdays: 7:00 am - 7:00 pm Saturdays:7:00 am - 4:00 pm. In December 2020, BART completed the transition of machines at all stations to offer Clipper as the only fare product available for purchase. Tagging on with a plastic Clipper card or mobile Clipper card: Your session is about to expire due to inactivity. When you first set up automatic loading, the process is not complete until we confirm your payment source is valid and you tag your card to a card reader or fare gate to activate automatic loading. I've found putting the Clipper as close as possible to the outside of one side of my wallet and then being careful to always tap with that side down helps. Check out our sample Victoria Clipper V gift shop menu. Will the toll lanes reduce traffic jams? Once you do that, it will show up in your account. Clipper automatically checks for a valid pass. What is the maximum amount of cash value I can load on my Clipper card? Soak in outstanding ocean vistas and the fresh air, relax and play a card game with friends or cozy up in your comfortable reclining seat with a good a book. What happens if I tag on, but I change my mind? You can add a backup credit card for Auto-Reload purchases, so if your primary funding source is declined, your order will be charged to your backup card. She went from going into the office four days a week via Caltrain to working from home, because, well, you know COVID. Complete the form below and a dedicated account manager will be in touch. The RTC Clipper card is a photo identification card. Everything you need to know when you travel with Clipper! Once onboard the vessel, an announcement will be made to retrieve parking validations at the galley. If you are prone to seasickness or motion sickness, we proactively provide complimentary ginger candies as well as Dramamine and Meclizine, which we recommend you take as soon as boarding is completed. Registered cardholders can report lost, stolen or damaged cards and request replacements. Funds added using Apple Pay and Google Pay areimmediately available for use.
Jack Vettriano Signed Framed Prints,
Articles C